Although there are many who enjoy online shopping, there are others who have fears about online shopping and do not enjoy this type of shopping. For these shoppers there too many concerns which prevent the shopper from feeling completely comfortable shopping online. This article will address these concerns and offer information about how shoppers can help to avoid these online shopping dangers and feel more comfortable about the process of shopping online.
Misuse/Theft On Credit Card Or Personal Details
Identity theft is a very real concern because unscrupulous individuals who acquire sensitive information about an online shopper can do a great deal of damage to the individual’s financial situation and credit score. While identity theft is a very valid concern, online shoppers are not completely vulnerable to identity theft in most cases. However, the online shopper should know how to determine whether or not the information they provide online is secure or not. This is important because while the risk of identity theft associated with online shopping through a secure website is relatively small, this risk is significantly larger when the website is not secure. For this reason, online shoppers should carefully examine the web address for any website in which they submit sensitive information. Fraud resulting from making payments over unsecured web pages and using an unsecured Wi-Fi connection. Websites which start with “https://” as opposed to “http://” indicate the information is being submitted through a secure server. Most reputable online retailers will provide a secure website for shoppers but some smaller online retailers may not offer this degree of security.
Paying For Goods That Never Arrive
This can happen quite frequently, but fortunately as consumers we have considerable protection from this when using reputable vendors. Sites such as Amazon and eBay offer ways to compensate consumers who could be ripped off by fraudulent third party sellers. Again we recommend you carefully check customer reviews and rating before making your purchase.
Companies on the Internet may appear to be bigger or more credible than they really are. This means you risk dealing with bogus companies.Bogus online companise are those fake websites and email offers for goods and services that do not exist.
Dealing with Returns
Another problem which faces many online retailers is the potential for problems which result from the need to return items purchased online. In most cases the return process with online retailers is quite simple and is not more difficult than returning items to a regular store. In fact online retailers who have a traditional store often allow online shoppers to make returns to these locations instead of shipping the item back to the online retailer. However, returns are not always this easy. In some cases the shopper will be financially responsible for the cost of shipping the item back to the online retailer. This can be costly if the item is oversized and could require pricy insurance if the item is expensive. Online shoppers who have concerns about the return policy for an online retailer should carefully review these policies and inquire if they have any questions about the process before making a purchase.
Misleading Product Descriptions
Receiving goods or services which do not match the advertiser’s description. This may include product descriptions which are intentionally or unintentionally ambiguous. The concern in this situation is that the shopper will purchase the wrong item or an item which is not as described by the online retailer and the buyer will have difficulty returning the item if necessary.
Counterfeit, Damaged or Stolen Goods
This is detrimental to the consumer in many ways, the most obvious of which is being landed with a substandard product. However, it is also possible for the customer to put their own health at risk by purchasing an item which is simply dangerous.Counterfeit drugs can cause damage either by containing harmful ingredients or by simply not containing any active ingredients at all, leading individuals to believe they are being treated when they aren’t.